1. Data Controller
The data controller responsible for the personal data collected on this website is Marketing Málaga (ACE Agencia Proyectos S.L.), with headquarters in Málaga, Spain. You can contact us directly with any questions about your data by emailing us at contacto@marketingmalaga.com.
2. Data We Collect
We collect only the data necessary to provide you with the best experience and respond to your requests:
- Basic contact data: Name, email address, phone number and company (when you voluntarily provide them through our contact form).
- Analytical navigation data: Pseudonymized IP address, device type, browser used, pages visited and time spent on site (through statistical cookies).
3. Purpose of Processing
Your data is processed confidentially and with utmost rigor for the following clear purposes:
- Responding to your inquiries: Managing and responding to messages you send us requesting information or quotes.
- Improving our ecosystem: Analyzing website performance through aggregated statistics to optimize usability, speed and relevance of our content.
- Site security: Detecting and preventing malicious behavior or fraud on our platform.
4. Lawful Basis for Processing
The legal basis that allows us to process your personal data is:
- Your consent: By checking the acceptance box in our forms and accepting our cookie policy, you give us your explicit consent.
- Legitimate interest: To ensure the correct technical operation of the website and guarantee network security.
5. Data Retention
We will keep your personal data only for as long as strictly necessary to fulfill the purpose for which it was collected:
Prospective customer contact data will be retained for a maximum of two years from the last contact, or until you exercise your right to deletion. Analytical data obtained from cookies will be retained in accordance with what is stated in our Cookie Policy.
6. Data Recipients
We do not sell, rent, or disclose your personal data to third parties under any circumstances.
Your data will only be accessible to our essential technical providers who act as data processors under strict confidentiality agreements (for example, the web hosting provider and analytical services that comply with EU General Data Protection Regulation (GDPR) standards).
7. Your Privacy Rights
You have full control over your personal data. The GDPR guarantees you the following rights, which you may exercise at any time:
- Access: Know what data we have about you and how we process it.
- Rectification: Correct any inaccurate or incomplete information.
- Deletion ("right to be forgotten"): Request the complete deletion of your personal data from our databases.
- Restriction of processing: Temporarily restrict the use of your data.
- Objection: Object to the processing of your data for specific purposes such as traffic analysis.
- Portability: Request your data in a structured and commonly used format.
To exercise any of these rights, simply send an email with the subject line "Privacy Rights" to contacto@marketingmalaga.com, including a copy of your identity document to validate the request.